Parcel Courier Policy

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Packaging Requirements


  • eSawaari courier services have specific packaging requirements to ensure the safe transportation of parcels. This may include using appropriate packaging materials, ensuring proper sealing, and adhering to size and weight restrictions. Failure to comply with these requirements may result in additional charges or refusal of the parcel.

Prohibited items:

  • eSawaari Courier services usually have a list of prohibited items that cannot be shipped due to legal, safety, or security reasons. These items may include hazardous materials, perishable goods, firearms, illegal substances, cash, jewelries, and more. Additionally, certain important documents such as Citizenship, Passport, Driving License, Academic Documents, and other sensitive materials are also restricted for shipping. It is crucial to carefully review the list of prohibited items provided by the courier company to avoid any potential issues or complications during the shipping process.

Delivery options:

  • Courier services often offer various delivery options, such as standard delivery, express delivery, same-day delivery, or next-day delivery. The cost and estimated delivery time may vary depending on the chosen option.

Tracking and insurance:

  • Most courier services provide parcel tracking services, allowing you to monitor the progress of your shipment. Additionally, they may offer insurance options to protect your parcel against loss, damage, or theft during transit. Insurance coverage and costs can vary, so it is advisable to check with the courier company for details.

Liability and claims:

  • When dealing with issues such as loss, damage, or other problems with your parcel, courier companies have liability limitations and claim procedures. Reporting problems promptly and following the prescribed claim process is crucial. Factors like inadequate packaging or prohibited items can affect the company's liability. Some couriers offer insurance for added protection, with charges based on the declared value. It's important to provide an exact valuation or include VAT bills to facilitate accurate coverage and support any necessary compensation.

Cash on Delivery:

eSawaari courier services do not offer Cash on Delivery (COD) as a payment option. With COD, payment is collected from the recipient upon delivery. Instead, these services require the sender to pay for shipping charges and fees upfront. This policy helps streamline payment processes, minimize cash-related risks, and ensure efficient operations. If you prefer COD, check with the courier service for availability or alternative payment methods.