Terms & Conditions

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Terms and Conditions of eSawaari Ride Sharing App

Please read these Terms and Conditions ("Terms") carefully before using the eSawaari Ride Sharing App (referred to as the "App") operated by eSawaari (referred to as "we," "us," or "our"). These Terms outline the rules and regulations for using our App.

By accessing or using the eSawaari Ride Sharing App, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access the App.

1. Driver Eligibility

a. eSawaari (Driver) App is available to individuals who are at least 18 years old, having valid driving license and capable of entering into binding contracts under applicable laws. By using the App, you confirm that you meet these eligibility criteria.

2. User Eligibility

Minimum age requirement: Users of the eSawaari Ride Sharing App must be at least 14 years old.

3. Registration and Account

a. To use the eSawaari App, you may be required to create an account and provide accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and agree to notify us immediately of any unauthorized use or access to your account.

b. You are solely responsible for all activities that occur under your account. We reserve the right to suspend or terminate your account at any time if you violate these Terms or engage in any fraudulent or unauthorized activities.

4. Ride Sharing Services

a. eSawaari provides a platform that connects riders seeking transportation with drivers offering rides. We do not provide transportation services ourselves but facilitate the arrangement between riders and drivers.

b. We make efforts to verify the reliability and safety of drivers, You are solely responsible for assessing and selecting the appropriate driver based on your preferences and requirements according to the driver rating and reviews of previous rides completed.

5. User Conduct

a. By using the eSawaari App, you agree to:

  • Provide accurate and truthful information during registration and while using the App.
  • Treat drivers and other users with respect and adhere to all applicable laws and regulations.
  • Not engage in any illegal, fraudulent, or harmful activities through the App.
  • Not use the App for any commercial purposes without our prior written consent.

b. We reserve the right to suspend or terminate your access to the App if you violate these conduct guidelines.

6. Payment

a. eSawaari facilitates payments between riders and drivers. You agree to pay the fare and any applicable fees or surcharges according to the payment methods available in the App.

b. All payments made through the App are final and non-refundable, except as required by applicable laws or at our sole discretion.

7. Privacy

a. Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and disclose your personal data.

8. Intellectual Property

a. The eSawaari App and its content, including logos, trademarks, and software, are protected by intellectual property rights owned by us or our licensors. You may not reproduce, modify, distribute, or create derivative works based on our App without our prior written permission.

9. Limitation of Liability

a. eSawaari shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of the App or the services provided by drivers.

b. We do not assume any responsibility for the actions, behavior, or negligence of drivers or other users of the App.

10. Modifications and Termination

a. We reserve the right to modify, suspend, or terminate the eSawaari App or any part of it at any time without prior notice.

b. We may also update these Terms from time to time, and the updated version will be effective immediately upon posting.